Product Terms

The terms below (“Product Terms”) forms part of, and is subject to, the Master Services Agreement or other written or electronic terms of service or subscription agreement between Lampi AI and Customer that reference this DPA (the “Agreement”), and is effective on the Effective Date of the Agreement.

Capitalized terms used in these Product Terms but not defined below are defined in the Agreement. . Lampi AI may modify these Product Terms periodically. If an update will materially affect Customer's use of the Services, Lampi AI will notify Customer prior to the update's effective date (except for changes due to legal or regulatory reasons which may be effective immediately). Otherwise, updates will be effective as of the date of deployment.

Use of Lampi AI Search Services. The following governs the Customer’s use of the Lampi AI search capabilities, enabling Customer to navigate through Customer Data, incorporating uploaded or connected Customer Data from various third-party applications, all from a single access point (“Lampi AI Search Services”). Customer agrees that, upon being granted access, Lampi AI will ingest and systematically index data from the specified sources. Customer maintains the authority to designate which data sources are to be connected and indexed by Lampi AI. Customer represents and warrants that (i) it has the necessary rights, licenses, and permissions to connect the Customer Data, (ii) that the use of Customer Data will not violate or infringe the rights of any third party, and (iii) Customer Data will comply with the Terms of Use.

Use of Lampi AI Model Services. The following governs the Customer’s use of the Lampi AI Chatbot and AI agents, and any other service to which Customer may input Customer Data to a machine learning model hosted by Lampi AI (collectively, “Lampi AI Model Services”). Customer may input Customer Data into the Lampi AI Model Services and receive Output. Customer represents and warrants that (i) it has the necessary rights, licenses, and permissions to create the Output, (ii) that the use of Output will not violate or infringe the rights of any third party, and (iii) Output will comply with the Terms of Use. Lampi AI does not have any obligation to monitor Customer Data, Output, or Customer application, but Customer acknowledges and agrees that Lampi AI reserves the right to, upon request, monitor any and all information transmitted or received through Lampi AI Model Services for support or other purposes. On the Platform, Lampi AI provides a list of the major open-source or foundation models available on the market. It is the Customer's responsibility to select the model that suits their needs and that complies with its technical or legal requirements.

Use of Lampi AI Assistant Meeting Services. The following governs the Customer’s use of Lampi AI meeting assistant, allowing Customer to record, transcribe, summarize, analyze, and take action on conversations. Lampi AI will not access, view or listen to any conversations without the Customer’s prior written consent. Such consent shall be considered given if Lampi AI deems is invited to the conversations or that the Lampi AI Assistant Meeting Services is used during the conversations. Any information obtained by Lampi AI while accessing a conversation is treated as Customer Data and shall be kept confidential by Lampi AI. Customer shall make the necessary arrangements to ensure a third-party that takes part in the conversation is provided with the necessary warning about the presence of any recordings made of a conversation. Customer shall notify the third party that their conversation with the Customer is being recorded by Lampi AI; and Lampi AI shall have no liability whatsoever in respect of any use made by Customer of the recordings and its contents, and/or of any personal information.

Trial Access to Services. Customer may receive access to Lampi AI Model Services on a trial or evaluation basis (“Trial Access”). Customer will not use Trial Access for commercial or production purposes and will not disclose to a third party any Output obtained from Trial Access. Customer acknowledges that Lampi AI may terminate Customer’s Trial Access at any time.

Fine-Tuned Models. Some Lampi AI Model Services may include machine learning models that have been fine-tuned, upon request from the Customer, with Customer Data based on a Base Model (“Fine-Tuned Model”). Customer does not own Fine-Tuned Models, which are subject to Lampi AI’s rights. Except for the rights expressly granted, and subject to third-party restrictions, Lampi AI owns and reserves all right, title, and interest in and to the Fine-Tuned Models and Base Models. Unless otherwise stated, Fine-Tuned Model is dedicated to the Customer and will not be available to any other-party. "Base Model” means a machine learning model which Lampi AI has trained, and may be based on Open-Source Models or Third-Party Models.

Hosting Services. The following terms apply to Customer using Cloud Services. Lampi AI informs the Customer, who accepts, that it might have the Services running on a cloud infrastructure (“Cloud Services”) that are performed by one of the following subcontractors: OVHcloud, Scaleway, Vercel, and/or Google Cloud Platform. All subcontractors have been selected for their high security standards, and security and privacy controls in place. Lampi AI will notify the Consumer of any changes to subcontractors that are not listed in these terms. If applicable, Lampi AI undertakes to pass on, in its agreements with subcontractors, the obligations incumbent on it under the Agreement. Lampi AI shall remain solely liable towards the Customer for the fulfillment of his contractual obligations arising from the Agreement. ​​Unless otherwise stated, Customer does not manage or control the underlying cloud infrastructure, including network, servers, operating systems, storage or even individual application capabilities.

Other services. Any additional services might be subject to specific terms and conditions.